Wigtown Festival Company Box Office Supervisor Job Advert


Region: Dumfries & Galloway

Location: Wigtown

Contract type: Temporary commission. The successful candidate will be responsible for their own tax and national insurance contributions.

Duration: 10 weeks (1 August - 9 October 2025)

Hours per week: 62 days (428 hours) over 10 weeks.

Pay: £5,393

Closing Date: 5pm on Thursday 10 July 2025.


Wigtown Festival Company is seeking a hardworking and dedicated individual to supervise the Wigtown Book Festival box office from 1 August - 9 October 2025.

This is a predominantly customer-facing role. The successful candidate will supervise all aspects of the festival box office full time from 1 August - 9 October. This will include working Monday-Saturday and all 10 days of Wigtown Book Festival (26 September - 5 October (a job share may be considered). They will be responsible for working closely with festival staff and volunteers to take and process customer bookings in a professional manner and record these accurately through the company’s box office system. They will supply a weekly report on sales at staff meetings and be responsible for communication with customers in the lead up to and during Wigtown Book Festival to ensure any changes are advised and pre-event reminders sent out. They will oversee the rota for the box office with support from the Volunteer Co-ordinator.

The post holder should be able to demonstrate:

  • Excellent customer service skills
  • Excellent organisational skills
  • Experience in a variety of computer software including Microsoft Office
  • Excellent verbal and written communication and listening skills
  • The ability to build good relationships and earn trust and respect
  • The ability to relate to people from all backgrounds
  • Self-starter with the ability to work alone or as part of a team
  • A commitment to equal opportunities and diversity


Applications can be made by email for the attention of Anne Barclay, Operational Director, Wigtown Festival Company, 11 North Main Street, Wigtown, DG8 9HN ([email protected])

Applications should include:

An up to date CV, including details for two referees;

A cover letter detailing why you would like to work for Wigtown Festival Company.


You can find the full job description here.