Wigtown Festival Company is seeking a hardworking and dedicated individual to oversee the administration of the Wigtown Book Festival box office from 2 July – 5 October 2018.


This is a predominantly customer-facing role. The successful candidate will supervise all aspects of the festival box office full time from 2 July until 5 October.  They will be responsible for working closely with festival staff and volunteers to ensure that customer bookings are taken and processed in a professional manner and recorded through the company’s box office system. They will supply a weekly report on sales at staff meetings and be responsible for communication with customers in the lead up to and during Wigtown Book Festival to ensure any changes are advised. They will oversee the rota for the box office and be the first point of contact for volunteers and members of the public prior to and during Wigtown Book Festival.


The post holder should be able to demonstrate:


  • Excellent customer service skills
  • Excellent organisational skills
  • Experience in a variety of computer software including Microsoft Office
  • Excellent verbal and written communication and listening skills
  • The ability to build good relationships and earn trust and respect
  • The ability to relate to people from all backgrounds
  • Self-starter with the ability to work alone or as part of a team
  • A commitment to equal opportunities and diversity 


Applications can be made by post or email for the attention of Anne Barclay, Operational Director, Wigtown Festival Company, 11 North Main Street, Wigtown, DG8 9HN (anne@wigtownbookfestival.com) and should include: CV; cover letter detailing why you would like to work for Wigtown Festival Company; and completed application form (available here).


Region: Dumfries & Galloway

Location: Wigtown

Contract type: Temporary

Duration: 13 weeks (2 July – 5 October 2018)

Hours per week: 40 hours. Includes weekend working.

Pay: £8.50 per hour (approx. £4,420)

Holiday entitlement: 7 days

Closing Date: 5pm on Thursday 7 June 2018


You can view the job description here. Download an application form here.